View Statements & Pay Online:

StudentsRAMweb: (“Billing and Tax Information”, “Pay My Bill”)

ParentsFAMweb

Cashier’s Office:

Phone (Student Accounts): (970) 491-2767
E-mail Cashier’s Office staff
Website: Cashier’s Office

Student Resources

Office of Financial Aid, Centennial Hall
Phone: (970) 491-6321
E-mail: financialaid@colostate.edu
Website: financialaid.colostate.edu

Billing Notification and Due Dates

  • Notifications are e-mailed to students monthly when new transactions exist on their account.
  • Students may authorize parents or other trusted individuals to also receive these emails, view their statement, and pay online by going to RAMweb.
    • From the menu select “Records”, “Manage Student Record”, and then “FAMweb.”
  • University charges are due by the date specified on the bill.
  • Due dates are the 10th of the month, unless the 10th falls on a weekend or holiday, in which case the due date is the following business day.
  • Payments not received by the due date will incur a 1.5% payment deferral charge and holds on University services. Penalties are initiated for the purpose of encouraging prompt payment.

Payment

  • All payments should be in U.S. Dollars (USD)
  • Online payments must be made by 4:00 p.m. (MT) on the due date for the payment to be considered timely.
  • Mailed payments must reach the University Cashier’s Office, 6015 Campus Delivery, Fort Collins CO 80523-6015 by 4:00 p.m. (MT) on the due date.
    • Payments by check are processed when received — postmarks do not apply, and future dates are not honored.
  • Cash, check and debit card payments may be made in person at the CSU Cashier’s Office, 555 S Howes Street, Room 110.
  • The CSU Cashier’s Office does not accept credit card payments in person.
  • Payment drop boxes are located in the LSC on the main level in the hallway south of the RAMCard/First National Bank suite, and on the first floor of the Howes Street Business Center.
    • Please be sure to list the CSU Student ID number)

Payment Responsibility

  • Students are responsible for all charges on their account and arrangement of payments due.

Overpayments

  • Payments should only be made when a balance due exists on an account.
  • All overpayments will be returned to the maker, or refunded to the student.

Non-Payment

Failure to pay amounts due may result in referral of outstanding balances to a collection agency. These agencies may take legal action, report to credit bureaus, intercept personal income tax refunds, and assess collection costs on past due balances.

  • At the the time an account becomes delinquent, you are responsible for paying late payment charges, collection agency fees up to 40% of the debt, and all costs and expenses including reasonable attorney fees that CSU incurs in its collection efforts.
  • Further, the University reserves the right to impose a penalty fee and financial hold for returned checks (refer to Returned Checks policy below).

Returned Checks Policy

  • All checks returned for insufficient funds, either paper or electronic, will incur a returned check service charge, will cause holds on registration, transcripts and diplomas, and will require future payments to be made with guaranteed funds.
  • Returned checks also include electronic payments in which account information is not valid, the bank account entered on the transaction has been closed, or there are non-sufficient funds.
  • The University will attempt to contact the originator of the check by telephone, e-mail, or mail. In the case of students, a notice will be mailed to the student’s local mailing address.
    • If the letter is returned, we will attempt to send a letter to additional addresses the University has on file. All students are required to maintain an accurate address and telephone number with the University at all times.
  • Reparative payments are due by the method and deadline specified in the letter. The payment must be equal to the full amount of the invalid check/payment plus service charge, if applicable.
    • If reparative payment is not made by the deadline, the account will be forwarded to an external collection agency.

Please note: If the presentation of the original check permits a student to register for an academic term, and if full payment of the returned check plus service charge is not made by the specified deadline, the student’s class schedule may be canceled.